- South Korean multinational company manufacturing and distributing various electronic products
- Composed of various subsidiaries and businesses most of which carry the brand Samsung
- Samsung products and services are available worldwide
- Founded in 1938
- Headquarters in Seoul, South Korea
PRODUCTS AND SERVICES
- Cell phones
- Wearable Tech
- Home Theater and Audio
- Digital Cameras and Camcorders
- Computing – Laptops, PC’s, Monitors, etc.
- Memory and Storage
- Home Appliances
- SMART HOME
- Security and Monitoring
CUSTOMER SERVICE INFORMATION
A. CUSTOMER SERVICE NUMBERS Customer Service: 1-800-SAMSUNG; 1-800-726-7864
B. Live Chat
- Visit Live Chat.
- Enter your name.
- Choose the product line you need assistance with from the dropdown menu.
- Click on Start Chat.
C. Email Visit Email Us. Complete the form. Click on Send.
D. Customer Service Location Visit Samsung Customer Service Location to choose the location you wish to visit.
E. Samsung Community Visit Samsung Community to join and/or search the conversations related to Samsung.
F. Samsung Remote Support (For Android smartphone and tablet series)
- Download the Smart Tutor application from Samsung Apps or Play Store into your device.
- Contact Samsung Contact Center from the app.
- Enter the 6-digit connection code to be provided by the tech expert.
- The tech expert will diagnose the issue you have with your device.
- Tap on Disconnect to end the Remote Support.
CONNECT WITH THEM ONLINE
- Facebook: https://web.facebook.com/SamsungUSA?_rdr
- Twitter: https://twitter.com/samsungtweets
- Google+: https://plus.google.com/+SamsungUSA/posts
- Instagram: https://www.instagram.com/samsungusa/
- YouTube: https://www.youtube.com/user/samsungusatube
- Samsung Official Webpage http://www.samsung.com/us/
- Samsung Support Webpage http://www.samsung.com/us/support/